Where can I find the accommodations guidelines?
The JD-Next Test Accommodations guidelines can be found here: JD Next Testing Accommodations Guidelines.
Where is the accommodations request form?
The form that you will need to submit will depend on your specific circumstances. Please
review the JD Next Testing Accommodations Guidelines to determine which of the following forms applies to you:
What is the deadline for submitting my accommodations request?
Please refer to the accommodations request deadline for your specific JD-Next session and ensure all
your requests and supporting documentation are submitted ahead of time. No requests or supporting documentation will be processed after this deadline including for appeals, without exception. Candidates are encouraged to submit their test accommodations request as soon as possible to ensure there is time to process the request, and to allow for sufficient time for candidates to provide JD-Next with additional information if there is anything missing from or unclear about their request.
Why do you have a deadline that is so far out from the test date?
The deadline provides our team enough time to do a careful, individualized review of the request and to coordinate with the testing provider to ensure any approved accommodations are set up before the exam.
Can I send my request in after the deadline?
No. Due to the amount of time required to review requests and properly set up accommodations for test takers in their test accounts, we are not able to accept any requests after the deadline, including appeals requests.
Did you receive my request?
After you submitted your request, you should have received a confirmation email. If you did not receive a confirmation email, then we did not receive your request.
When can I expect to hear a decision after I send in my request?
Most requests will be reviewed within 10 business days.
It has been more than 10 business days and I have not received a response from Aspen. Was my request approved?
If it has been more than 10 business days since you submitted your request, please check your Junk/SPAM folder for a confirmation email that you would have received upon submitting your request. If you are unable to find it, please provide the name, email address, and Aspen Order Number under which you
submitted your request. Please note the JD-Next team is only able to answer questions with a candidate via the email they submitted along with the request.
My appeal was denied. Can I appeal again?
No. Candidates are only permitted to appeal once per JD-Next session (i.e., test administration).
Can you expedite my request?
No. Accommodations requests are reviewed in the order in which they are received. To be fair to all candidates, JD-Next does not expedite requests.
Who is making the decision about my accommodations request?
JD-Next accommodations requests are reviewed by qualified professionals who are recognized experts in the field.
Who has access to my confidential health information?
Aspen Publishing will only permit access to personal health information to authorized persons, on a confidential, need-to-know basis, for the purposes of reviewing and making decisions regarding accommodations requests. For more information, please visit our JD-Next Privacy Policy for Accommodations Requests.
Why will you not answer accommodations questions over the phone?
It is important for JD-Next to carefully research your question in order to provide a comprehensive, individualized response.